simply the best logo teal
BOOK NOW
Get Started

How Our Process Works

Here's What To Expect

STEP 1: SCHEDULE A MEET & GREET

Schedule your complimentary meet & greet online at your convenience. This gives you a chance to meet a member of the team and introduce us to your pet. You'll also show us their supplies, favorite toys, any hiding spots, and whatever else is relevant.

Step 2: Onboarding

Your time is precious, so we've spent years dialing in our onboarding process. It's thorough but quick. You'll sign new client paperwork and create a login with our online software, Time To Pet. You'll include all your pet's care and home details in the app so it's stored in one place, ensuring nothing is forgotten.

Step 3: Book online at any time

Once you're onboarded, request services, make changes, message the team, and more from your mobile device or computer at any time. It's quick and easy!

Step 4: Sit back, relax, and enjoy

Our services can be as "set it and forget it" as you like. For dogs, you can set regular weekly walk schedules and everything will be automated. For cats, simply request services in seconds as needed, and we'll take care of the rest!

Book Now

How Will I know my pet is doing okay?

Our mission is simple: give pet parents their time and energy back by consistently delivering outstanding pet care. Pets love us, and their people immediately feel the difference working with us.

We always send detailed post-visit updates in Time To Pet after each visit. These include a summary of the visit, some highlights, and cute photos.

We monitor the health of your pet when in our care and alert you of changes immediately, so you’ll never be left guessing. If anything seems off, we’ll check in with you and take your pet to the vet right away if it’s an emergency, keeping you informed along the way.

We strive to be “Simply The Best Pet Care” option for Bay Area pet parents, and every action we take supports that.

Get Started Today
blob
outline Simply The Best
four paws #6E1527
blob
Meet & Greets in more detail

Meet & Greets in more detail

Our complimentary meet & greet is an essential part of our process. It gives you a chance to meet a member of the team and go over critical care and home details so nothing is missed. We’ll then transcribe those details into our software, Time To Pet, so our entire team is up to speed. You can review these notes and make changes at any time.

This is also a chance to make sure we’re a good working fit and your pet is comfortable. You can ask questions, and we’ll be happy to answer.

Schedule Meet & Greet

What Local Pet Parents Are Saying

"I've had a great experience with Simply The Best Pet Care. They've been watching my cats for the past year. It's been very easy to schedule. They respond very quickly and have been able to accommodate last-minute requests. They take excellent care of my cats. For every visit, they send detailed updates with photos, so I can see exactly how my cats are doing. I feel like everyone there really loves animals and has taken the time to get to know my cats. When I come home my cats are always in good spirits so I know they've been well cared for."
- Elizabeth A.Ruby and Cleo
Ruby and Cleo
"This is a wonderful pet care group!! They are so responsive, trust-worthy and reliable. Did I mention thoughtful and artful? My dog was upset and barking because she heard strange voices outside that happened to coincide with when precious pet care came in to take her out for a walk. She wouldn’t settle until the walker came up with the idea of going back out of the house, waiting a moment outside the door and then coming back in but without the strange noises in the background. Very clever and persistent. My dog got the walk that she needed that day because this pet care company has staff that care that deeply about my dog!"
- Laurie W.Molly
Adi and Leo
"I have been using Simply The Best Pet Care since their beginning and have nothing but great things to say. I have had several of their experienced pet sitters come through and they take loving care of my cat, follow instructions closely, and are very communicative with daily pictures and updates. Booking requests are always addressed promptly and professionally. Highly recommend!"
- Shelby S.Ellie
Ellie Reviews
"We have an 80 pound labrador, a retired service dog whom we retired because he developed an unpredictable fear of other dogs. Simply The Best Pet Care staff is very knowledgeable about dogs and Bear really likes them. As a retired service dog, Bear knows a lot of commands and loves to play games, in addition to exercise. The STB Team knows a lot of commands too and was able to tire him out with games when he was recovering from a cut paw and we didn't want him to walk as much. STB is punctual, flexible and great at staying in touch about walk times so we were all on the same page. Highly recommend them, especially if you have a dog with an "issue" or two."
- Laura G.Bear
Yellow Lab to Laura's review
"Simply The Best is WONDERFUL!! The team has taken care of our cats on many occasions over the last 5 years. Scheduling with STB is very easy and communication is always clear and prompt. They also send detailed updates and photos of our cats during their visits which is much appreciated 🙂 We have two very timid cats and it is such a relief to know that they are in good hands when we are away. I highly, HIGHLY recommend Simply The Best Pet Care."
- Jackie G.Hoogie and Clementine
Hoogie and Clementine Reviews
"STB Pet Care is the best! We would not be able to manage our busy lives without them. My wife and I have two medium-sized dogs who need lots of exercise, and we both have busy jobs and a newborn child to boot. STB has worked with us every step of the way to create a rotating set of walkers to cover our weekly needs. We've worked with STB for years and expect that there’ll be many more STB dog walks in the years to come!"
- James P. Juno and Toki
James P Review Bear
"Reliable and trustworthy. Simply the Best Pet Care is truly your best option in the Redwood City and surrounding areas. Highly recommend."
- Emily C.Remy
Remy Reviews
I truly can't say enough good things about STB! Getting set up for our two dogs was a breeze; the process was easy, and stress-free. We had to make a sudden switch after discovering that our previous dog walker had been using aversive techniques. Simply the Best stepped in seamlessly and gave us peace of mind right away. We've noticed real changes in our pups’ behavior; they’re happier, more playful, and genuinely look forward to their walks. They light up the moment they see one of the walkers arrive, and that joy says it all. If you're looking for trustworthy, compassionate, and professional pet care, I highly recommend Simply the Best!
- Stephanie M. Adi and Leo
- Stephanie M.